Singapore Airlines (SQ) has integrated narrow-body aircraft into its fleet, formerly operated by SilkAir, and the Boeing 737 MAX 8 now serves regional routes. This review details a recent business class experience from Singapore (SIN) to Phnom Penh (KTI), a flight lasting approximately 1 hour and 40 minutes. The overall experience is consistent with Singapore Airlines’ high standards, offering a comfortable and efficient way to travel on shorter routes.
Booking and Itinerary
The author booked this flight using 25,000 Air Canada Aeroplan points plus $109.65 in taxes and fees, including an additional 5,000 points for a stopover exceeding 24 hours in Singapore. The itinerary included a connecting flight from Kuala Lumpur to Singapore on an A350, providing a comparison of the airline’s regional fleet offerings. This highlights the flexibility of using points programs for premium travel.
Lounge and Boarding
Boarding commenced at Terminal 2, with security checks at each gate. The flight departed on time, with passengers invited to board first. The aircraft, a seven-year-old 737 MAX 8, was visible from the gate, allowing a preview of the cabin layout. This underscores the importance of efficient boarding processes for a smooth travel experience.
Business Class Cabin and Seats
The 737 MAX 8 business class configuration features 10 seats across three rows. The first and third rows are arranged in a 2-2 layout, while the middle row offers coveted “throne” seats in a 1-1 configuration, providing increased privacy. These seats are customized versions of the Thompson Aero Vantage product, offering fully flat beds with 44 inches of pitch and 21 inches of width. Elite PPS Club members have priority access to these throne seats, but they become available to all passengers 96 hours before departure. The author secured a throne seat (12J) which offered a private cocoon-like experience, though slightly tight in bed mode.
Entertainment and Connectivity
Singapore Airlines’ KrisWorld entertainment system is available on the 737 MAX, featuring 16-inch high-definition seatback monitors. The selection includes a vast library of movies, TV shows, games, and audio content. The aircraft also offers complimentary Wi-Fi for business class passengers and KrisFlyer members, providing seamless connectivity throughout the flight. This connectivity is particularly valuable for short-haul business travelers who need to stay productive.
Service and Amenities
The airline provides standard business class amenities, including pillows, blankets, and noise-canceling headphones. Pre-departure drinks (bellini, champagne, or orange juice) and warm towels are offered upon boarding. The crew provided friendly and efficient service, though the author noted a subtle difference in vibe compared to typical Singapore Airlines flights, raising the question of whether former SilkAir staff primarily operate these routes.
Meal Service
A full meal service was offered despite the short flight duration, including a choice of main courses. The author opted for stir-fried prawns with dried chili, accompanied by a crab salad and bread. Beverages included Australian chardonnay and still water. Dessert consisted of ondeh ondeh cake, a pandan-flavored sponge cake with coconut flakes. This demonstrates the airline’s commitment to maintaining a high-quality dining experience even on shorter flights.
Lavatory
The business class lavatory was clean and stocked with PAYOT products, though space-constrained due to the 737 MAX’s compact design. This is a common trade-off on narrow-body aircraft, where maximizing passenger capacity takes precedence over lavatory size.
Arrival in Phnom Penh
The flight landed in Phnom Penh at 1:50 PM, slightly behind schedule. The author proceeded to explore the new Techo International Airport, including the Plaza Premium and Plaza Premium First Lounges, before continuing travel in Etihad’s A321LR first class.
Conclusion
Singapore Airlines’ 737 MAX business class offers a surprisingly luxurious experience on short-haul routes. The flat beds, entertainment options, and quality service maintain the airline’s reputation for excellence, even on narrow-body aircraft. This makes it an attractive option for regional business travel in Asia, where standards are notably high.
